Marcus French
Systems Sharepoint Administrator @Johnson Controls
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WORK HISTORY
Systems Sharepoint Administrator @Johnson Controls
Birmingham, AL, US
Manage the Microsoft SharePoint platform for the global sales and engineering support sector of Johnson Controls. Designing and developing standard file sharing operation procedures and managing SharePoint site collection permissions. Design, manage, and modify SharePoint sites pages and document libraries. Create and manage automations in which integrates data from SharePoint platforms to other platforms such as Smartsheet and Salesforce. Assist in administering and troubleshooting Salesforce file upload processes, procedures, and case creation. Administer various Microsoft Teams channels by managing member permissions and managing post.
EDUCATION
Innovate Birmingham
Data Analytics
Alabama Agricultural and Mechanical University
Bachelor's degree, Business Administration and Management, General
James H Faulkner State Community College
Associate of Science (A.S.), Business Administration and Management, General
SKILLS
ABOUT MARCUS FRENCH
As a Systems / SharePoint Administrator at Johnson Controls, I manage the Microsoft SharePoint platform for the global sales and engineering support sector, designing and developing standard file sharing procedures and automations that integrate data from SharePoint to other platforms such as Smartsheet and Salesforce. I also assist in administering and troubleshooting Salesforce file upload processes, procedures, and case creation, ensuring optimal performance and user satisfaction.With over four years of experience in SharePoint and CRM administration, I have acquired skills in data analytics, business management, logistics management, and customer service, which help me to work smarter, more proficiently, and collaboratively in the information systems environment. I am passionate about leveraging technology to improve business processes, streamline workflows, and enhance user experience. I am also motivated by learning new skills and tools, such as Power Automate, Excel, and LinkedIn Learning courses, to advance my professional development and career growth.
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