Marcos Moreno Giacomini

WORK HISTORY

EDUCATION

ABOUT MARCOS MORENO GIACOMINI

I am a Sales Training Supervisor at BYD, a global leader in electric vehicles, with over 37 years of experience in the automotive industry. I hold an MBA in Supply Chain Management and a Six Sigma Green Belt certification, allowing me to apply analytical and problem-solving skills to diverse challenges and opportunities in the sector.As a Sales Training Supervisor specializing in the electric vehicle (EV) sector, my focus is on empowering teams to master not only the product but the entire electrification ecosystem—from battery range and charging infrastructure to total cost of ownership (TCO).I manage a team of specialists responsible for implementing educational development tools with LMS, facilitating learning through various teaching methods, including in-person training, webinars, asynchronous and synchronous training, and using the SCORM standard with Articulate 360.I monitor the success rate of proposed training plans for sales teams through a dashboard.I analyze the impact of training on sales performance and customer satisfaction by analyzing sales growth and the Net Promoter Score (NPS), so that we can find the best training solutions to support the business.Attracting, inspiring, and retaining talent (reducing turnover) through the application of gamification and the DreamCamp program.