Marco Giardina
Account Manager @Booking.com
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WORK HISTORY
Account Manager @Booking.com
Catania, IT
Cultivate strong partnerships with key stakeholders to optimize account management processes, satisfaction and loyalty;•Lead market analysis to identify industry trends, implement sales tactics accordingly to maximize business opportunities;•Inform and consult partners in regards to their business performance, market opportunities and industry trends;•Promote product offerings, benefits and discounts using marketing channels.
EDUCATION
CTS
Hotel management and destination planning.
Università di Catania
Laurea Specialistica Laurea in Scienze Umanistiche, Lingue Straniere per la Comunicazione Internazionale
University of Bayreuth
Master's degree, Interkulturelle Germanistik
SKILLS
ABOUT MARCO GIARDINA
Experienced account manager with over a decade of expertise in partnership cultivation, account retention, and profit channel growth. Self-starter, result-oriented person who loves to reach and exceed targets.Analytical and creative mind, able to quickly establish a climate of trust which conduces to strong client relationships and to offer the best solutions based on customers needs.Proficient in creating innovative strategies that drive success and yield measurable results in a competitive market environment.
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