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Marcelo Genaro

Senior Executive Manager @Crefisa

São Paulo, BR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Senior Executive Manager @Crefisa

São Paulo, BR

Responsible for advancing Crefisa’s technological maturity through the adoption of SRE practices, automation, and advanced observability- Implementation of the ServiceNow, Dynatrace, and Ansible triad, along with observability and SRE practices, to bring stability and resilience to the environment.

EDUCATION

1994 — 1998

Pontifícia Universidade Católica de São Paulo

Bachelor

2013 — 2014

FGV - Fundação Getulio Vargas

Master of Business Administration (M.B.A.)

2019 — 2021

Fundação Dom Cabral

Master of Business Administration - MBA

SKILLS

IT Service ManagementSapUnixWindows ServerEaiDevopsSoaIntegrationData CenterAixService DeliveryIT OutsourcingFirewallsIT OperationsIT StrategyCrmItilEnterprise ArchitectureAgile MethodologiesManagementProject ManagementOperating SystemsEnterprise Resource Planning (Erp)Ibm AixCustomer Relationship Management (Crm)PmpPaasSoftware DevelopmentBankingPre-SalesSap ProductsInfrastructureCorporate FinanceSolution ArchitectureIT ManagementIaasRetailErpOutsourcing

ABOUT MARCELO GENARO

With extensive experience in the IT industry, I am a strategic leader and business…

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