Mara Desmas

Instructional Coach @Houghton Mifflin Harcourt

CA, US

Instructional Coach provides the highest quality professional learning (online and in-person) focused on supporting teachers and leaders with implementation of their HMH solutions. This work focuses on onboarding, planning, improving instructional practices and supporting increased student achievement. The Instructional Coach is an HMH ambassador, promoting services, curriculum solutions and resources. The Instructional Coach will be required to conduct job duties by entering schools and meeting with educators. • Responsible for the delivery of direct, revenue generated service events • Works to maintain an individual standard of Customer Satisfaction (CSAT) of 90% or higher and a Net Promoter Score (NPS) of 50 or higher for session facilitation and coaching• Provides focused, meaningful, and relevant professional learning and coaching experiences • Plans and prepares with a flexible and engaging approach to adult teaching and learning • Demonstrates digital fluency with a variety of tools to drive engagement, collaboration, and learning • Amplifies and elevates diverse teacher\'s voices • Demonstrates versatility to be responsive to teacher and district needs • Personifies HMH values through actions and intentional language.

University of Oregon

Bachelor of Arts - BA

Harbin Institute of Technology

Mandarin, Chinese

University of Oregon

Bachelor of Arts (B.A.)

Shanghai Normal University

Mandarin, Chinese

University of Oregon

Chinese

Coursera

Google UX Design Professional Certificate

University of California, Santa Barbara

Master’s Degree