Manuel Gonçalves

Health Operations Manager @Neom

SA

Clinical Governance & Safety Strategy: Authored the region’s first Clinical Governance Standards and \"breaking the glass\" protocols for sensitive data and genetic screening, establishing a robust ethical and safety framework for patient care.• Operational Design: Led the end-to-end design of adult and paediatric triage pathways, ensuring seamless patient flow and safety in a high-demand environment.• Policy & Regulatory Compliance: Directed clinical validation of digital documentation across clinical services to ensure safe, standardised and interoperable practice.• Risk Mitigation: Championed a culture of safety by embedding safeguarding and risk mitigation strategies across all operations, ensuring service continuity and patient protection.• Clinical Validation: Spearheaded the validation of clinical decision support systems (including pharmacy alerts and critical result thresholds) to standardize safe, interoperable nursing practice.