Mansoor Abbas

Senior Member of Technical Staff Customer Engineering @GlobalFoundries

Enable New Product Integration(NPI), Prototype Engineering, Ramp to production. Point contact for customers to enable flawless execution and deliveries of all products, and post delivery support & management of yield, integration, packaging, inspection, quality, matierials, Customer Required Experiments and post fab services including bump, slice, dice and packaging. Other responsibilities include: • Chair technical, PM, customer meetings and audits to drive highest levels of customer satisfaction. • Develop and deliver Quarterly Business Review preesentations and Quality meeting presentations, drive internal content from several teams and stake holders in fab and post fab. Achievements o Received 2021 CEO Award for raising the bar in customer service from a top tier customer for improving customer foundry relationship by raising customer satisfaction score 30 points to 90%, ramping yields for several customer technologies/programs to over 98% and Excellent customer support. o Received recongnition emails from several customers highlighting consistent outstanding support.