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Mansi Patel
Manager @Oaks Hotels, Resorts & Suites
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WORK HISTORY
Manager @Oaks Hotels, Resorts & Suites
Brisbane City, AU
Managed hotel operations using cloud-based Property Management Systems (PMS). • Monitored and resolved IT system issues, coordinating with technical support teams. • Implemented cybersecurity best practices to protect sensitive guest and business data. • Analyzed operational data to optimize efficiency and reduce risks using digital tools. • Led a team of 20+ staff, ensuring seamless coordination through IT-based communication tools.
EDUCATION
SAL COLLEGE OF ENGINEERING (113)
BACHELOR OF INFORMATION TECHNOLOGY
University of Southern Queensland
Master of Cyber Security
ABOUT MANSI PATEL
Cybersecurity and IT support professional with strong skills in Microsoft 365, Azure Lab Services, Windows system administration, and basic networking. Experienced in tools and practices including Active Directory, DNS, DHCP, incident response, and the NIST Cybersecurity Framework. Proficient in Bash, HTML/CSS, Excel analytics (What-If Analysis, Nested IF), and web technologies. Comfortable working with SIEM tools like Splunk and cloud-based environments to support secure, reliable IT operations. I’m passionate about leveraging my technical and managerial skills to solve real-world problems and help businesses stay secure. Actively seeking opportunities in IT Support, Cybersecurity, and Cloud Administration. Let’s connect and explore opportunities!
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