Maninder Singh
Sr Customer Program Manager @Thales
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WORK HISTORY
Sr Customer Program Manager @Thales
Ottawa, ON, CA
SKILLS
ABOUT MANINDER SINGH
As a Sr. Customer Program Manager at Thales, my focus lies in fortifying our top client relationships through strategic program oversight and fostering collaborative efforts between Sales Engineering, Product Management, and support teams at some of the Fortune 500 accounts at Thales. I navigate complex customer landscapes and ensure diverse Thales solutions can best fit their infrastructure. I have helped some of our strategic accounts in migrating to next generation of Thales Products and cloud, ensured that any roadblocks are timely handled and solution delivered. Our team\'s success hinges on the ability to manage customer concerns, track issue resolution, and guide enhancements from inception to deployment. I contribute to this by spearheading Quarterly Business and Operational Reviews and aligning operations with customer objectives, all the while advocating product excellence and customer satisfaction in some of the biggest deployments globally.
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