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Manal Makboul
Strategic Support Consultant @LinkedIn
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WORK HISTORY
Strategic Support Consultant @LinkedIn
Dublin, IE
Supporting a portfolio of over 100 Enterprise LinkedIn clients, within a queue-support model with specific daily targets on client satisfaction and volumes, while developing strategic relationships with stakeholders- Providing technical support to clients through calls and email communication to answer inquiries and to provide best practices regarding products functionality- Acting as advisor to customers to ensure they are leveraging the solution effectively according to their business needs alongside Customer Success Managers- Delivering best-in-class customer experiences and partnering with internal cross-functional teams to prioritize urgent clients escalations.
ABOUT MANAL MAKBOUL
Strategic Support Consultant @ LinkedIn | Delivering Best-in-Class Customer Experiences.
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