Malik Webb
IT Specialist Ii IT Project Manager @Cardinal Financial Company, Limited Partnership
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WORK HISTORY
IT Specialist Ii IT Project Manager @Cardinal Financial Company, Limited Partnership
Charlotte, NC, US
Provided comprehensive IT support through multiple channels, ensuring seamless operation of company technology systems while managing the configuration and deployment of hardware and software. Led multiple IT projects, including the Missing Agents IT project, successfully managing it from inception to completion, achieving a 97.6% success rate by analyzing and ensuring essential software installations. Facilitated sprint meetings as both Project Manager and Scrum Master, and created OKRs to align teams with project goals, consistently earning high stakeholder approval. Recognized for superior performance, ranked in the top 10% of the IT department, and promoted to IT Specialist II within the first 8 months.Key Accomplishments:• Successfully completed multiple IT Projects as Project Manager ahead of schedule with at least 94% success rate or better.• Spearheaded the Windows 11 Security Remediation Project, overseeing the upgrade of over 1,300 remotely distributed company computers from Windows 10 to Windows 11. • Conducted an Email Signature Audit project, achieving a 98% success rate for executive-level meeting scheduler functionality.
EDUCATION
Wakefield High School
High School Diploma, High School/Secondary Diplomas and Certificates
SKILLS
ABOUT MALIK WEBB
Passionate and results-driven IT Project Manager & Specialist with certifications as a Scrum Alliance Certified Scrum Master (CSM), Google Project Manager, and Asana Workflow Specialist. A dynamic leader recognized for driving efficiency, solving complex problems with creativity, and delivering projects at Fortune 50 standards. Skilled in stakeholder management, workflow optimization, and business process improvement. Expertise in project management, Agile methodologies, IT support, and data analysis. Adept at fostering collaboration, enhancing productivity, and ensuring seamless execution across teams. Continuously seeking innovative solutions to streamline operations and drive exceptional results.
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