Malik E.

Associate Portfolio Executive @C.H. Robinson

Orange, CA, US

As an Associate Portfolio Executive at C.H. Robinson, I specialize in building and expanding customer relationships within the small to mid-sized business (SMB) segment. My role is centered on driving growth, improving service delivery, and creating long-term value for clients through tailored logistics strategies.Key Responsibilities- Customer Relationship Development: Reengage dormant accounts and convert warm leads into active customers by understanding their unique supply chain needs and delivering personalized solutions- SMB Growth Enablement: Help SMBs scale by leveraging C.H. Robinson’s global network and technology to streamline their logistics operations, reduce costs, and improve delivery performance- Sales & Portfolio Expansion: Drive demand and revenue growth by identifying opportunities within existing accounts and transitioning transactional relationships into strategic partnerships- Operational Excellence: Execute key logistics tasks such as quoting, shipment activation, and exception management to ensure high-quality service and customer satisfaction- Process Optimization: Identify automation opportunities and apply data-driven insights to improve workflow efficiency and expand wallet share- Cross-functional Collaboration: Partner with internal teams and carriers to ensure seamless execution and alignment with customer goals.