Malhar Patel
Quality Assurance Analyst @TP
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WORK HISTORY
Quality Assurance Analyst @TP
Waterloo, ON, CA
Working with quality metrics- Extracting Data from Client reports- Provide training according to Calibration reports and Quality- Working with Microsoft Tools
EDUCATION
Conestoga College
Postgraduate Degree, Information Technology Infrastructure
Conestoga College
Postgraduate Degree, IT Network Security
ABOUT MALHAR PATEL
As a dedicated Quality Assurance Analyst with over 3 years of experience, I specialize in enhancing system reliability, conducting comprehensive audits, and optimizing operational workflows. My expertise spans quality monitoring, IT compliance, and network security, underpinned by a strong foundation in scripting and automation using Python and PowerShell. I thrive on solving complex challenges by leveraging data-driven insights and collaborating across teams to improve performance metrics and deliver client satisfaction. With certifications in Cisco CCNA Security, Microsoft Azure Fundamentals, and Fortinet cybersecurity, I bring a comprehensive skill set to every project I undertake. Key Strengths: Quality assurance and performance analysis IT infrastructure management (Windows, Linux, and Cloud platforms) Network security and administration Advanced proficiency in tools like Excel, PowerPoint, and ServiceNow I am passionate about fostering operational excellence through continuous learning, collaboration, and innovative solutions. Let\'s connect to discuss how I can contribute to achieving organizational goals and driving quality-driven success!
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