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Magda Avila
Program Manager Iii - Na Quality, Operation Integration and Vendor Management @Amazon
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WORK HISTORY
Program Manager Iii - Na Quality, Operation Integration and Vendor Management @Amazon
MX
Currently leading an 8 person global operations team responsible for 1) quality assurance in the United States, Canada and Mexico. 2) Projects for new product launches and process improvements across international markets (Europe, Asia and North America). 3) The development of a global supplier strategy, including the creation of a vendor assessment framework to drive compliance, cost efficiency, and risk mitigation across the supply chain.•Led quality transformation initiatives for Mexico’s 1P delivery network, driving significant year-over-year improvements in delivery performance through cross-functional collaboration and operational enhancements.•Implemented strategic process improvements in partnership with Amazon Logistics Mexico including the deployment of 32 embedded Subject Matter Experts, automation of abandoned package collection, and enhanced reporting systems.•Oversaw performance optimization across delivery channels, achieving above-baseline service levels and supporting substantial year-over-year volume growth for both Locker and Counter networks.
EDUCATION
Tecnológico de Monterrey
Information Technology Management, Information Technology
Tecnológico de Monterrey
Degree in Management of Information Technologies, Management and Technology
Brunel University of London
Msc Business Intelligence and Social Media
SKILLS
ABOUT MAGDA AVILA
I am a creative and adaptive management expert, proficient in delivering high-quality projects across different backgrounds from marketing to logistics. I specialize in the integration of high-tech solutions that drive operational efficiency, cost reduction and improve customer experience. My professional objective is bringing technological innovation into the marketplace to create social and economic impact.
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