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Madeleine Heitz
Director @DOMITYS
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WORK HISTORY
Director @DOMITYS
Human Resources: responsible for recruiting the whole team (21 employees), team management, implementing and following up on work schedule, coaching and performance assessment, follow-up on employees\' folders, objectives setting, trainings.> Finance: invoicing, budget and sales monitoring, financial forecasts, analysis of financial results and KPIs.> Quality: Responsible for the service quality and customers\' satisfaction rate, quality audits’, follow-up on customers’ complaints.> Commercial activities: monitoring of occupancy rate and commercial contracts, events management, implementation of action plans, networking, management of the relationships with the property management company.
EDUCATION
Grenoble école de management
DESMA : Business School Grenoble Ecole de Management (Master's degree), 2nd of my school year
AGATEA
Intervenant en médiation par l'animal
Classe préparatoire Montaigne
CPGE, Admission à Grenoble Ecole de Management
UniDistance
Master studies in psychology, Psychology
IED Paris 8
Degree in Psychology, Psychology, with honours
ABOUT MADELEINE HEITZ
Director (Domitys L\'Organdi)
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