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User Experience Lead at Livelo Brasil @Livelo Brasil
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WORK HISTORY
User Experience Lead at Livelo Brasil @Livelo Brasil
Livelo operates in the loyalty programs sector and is a company jointly owned primarily between Banco do Brasil and Bradesco. Customers earn points through financial activities and purchases, which can be redeemed for various rewards, including airline tickets and products available in Livelo\'s catalog.Responsibilities- Team management and alignment for process solutions and career development- Facilitation, collaboration, and organization of ideation sessions to develop practical and effective solutions for products and customer journeys- Understanding and proposing solutions to address customer and partner challenges- Consolidation and organization of ideas, hypotheses, certainties, and insights to identify potential solutions- Development of strategies and guidance for team members to ensure effective project management and execution.
EDUCATION
ESPM Escola Superior de Propaganda e Marketing
Postgraduate Degree
Pontifícia Universidade Católica de São Paulo
Digital Communication and Media/Multimedia
Mergo User Experience
Design de experiência
ACE English Malta
English Language and Literature, General
UX-PM Certification Brasil
Industrial and Product Design
ABOUT LUIZA VITALI
Com mais de uma década de trajetória como UX Designer, sigo construindo minha carreira…
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