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Ludovica Pastori
Business Process Innovation Manager @Amadeus
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WORK HISTORY
Business Process Innovation Manager @Amadeus
Madrid, ES
EDUCATION
University of Rome Tor Vergata
Economia e Management, Economia aziendale/manageriale
Sheffield University Management School
Erasmus Programme, Business Challenges
MSc in Business Administration - Tor Vergata
Msc Business Administration, Management Consulting
ABOUT LUDOVICA PASTORI
I have a Msc in Business Administration from Tor Vergata School of Business Administration, where I received a merit award for my academic performance. I also have a Project Management Certification and a Salesforce Administrator Certification. Currently, I am a Senior Business Analyst at Globant, a global digital transformation company that provides innovative solutions to clients across industries.In my role at Globant, I work with cross-functional teams to analyze, design, and deliver business processes and programs that enhance customer experience and operational efficiency. I use my skills in business process mapping, user stories, and stakeholder engagement to understand the needs and expectations of the clients and the users, and to communicate the requirements and the solutions effectively. I also leverage my Salesforce expertise to implement and manage CRM systems that support the sales and marketing strategies of the clients. I am passionate about learning new technologies and methodologies that can help me deliver better results and value to the clients and the users. I enjoy working in a collaborative and diverse environment, where I can share my insights and perspectives, and learn from others. I believe that I can contribute to the mission and vision of your organization, and bring a positive and innovative impact to your team.
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