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Lucitha Merlet
Boutique Operations Supervisor @Cartier
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WORK HISTORY
Boutique Operations Supervisor @Cartier
Geneva, CH
Participate in operational activities of the boutique - Guarantee proper understanding and execution of all Maison and Group financial and stock policies and procedures - Be resourceful in finding solutions and seek new ways to engage the team into the “New Retail” - Actively work with the Management team to think of new ways of working - Participate in the definition of the boutique strategy and vision hand in hand with the Boutique Management
EDUCATION
Lycée La Martinière Monplaisir
Classe préparatoire aux grandes écoles, Physique, Technologie et Sciences de l'Ingénieur
IFAGE
Découverte de l'horlogerie
HEC Lausanne Executive MBA
Master of Business Administration (MBA), spécialisation en contrôle de gestion
Arts et Métiers - École Nationale Supérieure d'Arts et Métiers
Diplôme d'ingénieur
ABOUT LUCITHA MERLET
With 20 years of experience in the luxury industry, I have built a career at the crossroads of operations, finance, and retail. From managing the daily challenges of a flagship boutique (+40 staff) to leading strategic international projects, I thrive on driving transformation that makes a difference for both clients and sales teams. Recognized for my leadership, organizational skills, and cross-functional influence, I design and deploy solutions that combine efficiency, agility, and pragmatism - always with the end goal of enhancing client experience and team engagement. My background as an engineer (ENSAM), strengthened by an Executive MBA in Finance & Management, allows me to bridge strategy and execution, numbers and people, vision and operations.
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