Louise Oliver

Senior Process Excellence Lead @Anglian Water Services

Huntingdon, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Senior Process Excellence Lead @Anglian Water Services

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Huntingdon, GB

EDUCATION

2006 — 2008

Brighton School of Business & Management

Certificate in Management Studies

1994 — 1996

Army Apprentice College, Harrogate

BTEC OND, Engineering

SKILLS

AccountingLean ProcessesSapBusiness Process ImprovementStakeholder EngagementAccessChange ManagementCredit ManagementLean ToolsBusiness CaseBusiness TransformationPrince2InvoicingAnalysisBusiness ProcessSap R/3Process ImprovementProject PlanningLean ProjectsData AnalysisLean ThinkingManagementAuditingStakeholder ManagementBusiness Process MappingTeam LeadershipForecastingProject DeliveryInternal AuditRisk ManagementBusiness AnalysisProject ManagementFinancial ReportingPerformance Management

ABOUT LOUISE OLIVER

I am an established and respected change professional with a background in business transformation. Passionate about shaping the future in general, I enable people to broaden their potential and maximise their efficiency through cultural, behavioural or systemic change. I’m an excellent communicator and relationship builder, with a growing network in and out of the business. I am adept at understanding the bigger picture as well as highlighting conflicts and enablers to key deliverables. As a task-focused individual I excel at working within and shaping structure to working practices, thus achieving results. In April 2018 I acquired Chartered Manager status through my drive and commitment to my own continuous learning and improvement.Committed to fostering operational excellence, I work collaboratively to implement impactful process changes, ensuring alignment with organizational goals. By combining a strategic approach with hands-on facilitation, I enable teams to achieve measurable improvements in efficiency and customer experience. My passion lies in creating scalable solutions and supporting cultural and systemic change to drive sustainable growth.

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