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Lory Tibbetts
Salesforce Systems Administrator, Provider Network (Health Cloud) @Molina Healthcare
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WORK HISTORY
Salesforce Systems Administrator, Provider Network (Health Cloud) @Molina Healthcare
Provide day-to-day service level support to internal customersProvides user support for access or platform issues. Uses the ServiceNow Portal for requestsPotential resource for low-code development, implementations and testing effortsProvides overall application and operational support as neededTroubleshoot errors and issues that negatively impact application performance or net revenueMay perform other duties upon request
EDUCATION
Talent Stacker Salesforce Career Development Program
Salesforce Administrator
University of the Philippines
Bachelor of Science in Biology
Our Lady of Fatima University
Doctor of Medicine - MD
University of La Salette
Bachelor of Science in Nursing
Salesforce Academy (Booz Allen Hamilton)
Salesforce
ABOUT LORY TIBBETTS
I’m a Registered Nurse (US, Compact License – Maine) with 16+ years experience across inpatient rehabilitation, acute care (med-surg, ED, critical care), and home health. Skilled in complex patient assessment, care coordination, and precise documentation that meets regulatory and payer standards. Experienced in collaborating with interdisciplinary teams, educating patients and families, and ensuring accurate charting for quality assurance, Medicare compliance, and performance improvement. Technologically fluent and ready to leverage AI-enabled workflows to streamline case review and documentation. Currently expanding into remote roles focused on documentation/utilization review and provider outreach, bringing a strong learner’s mindset, analytical skills, and commitment to accurate, compliant case management to provide the value-based care and optimize patient outcomes. Open to connecting with healthcare, compliance, and technology professionals driving better patient outcomes through efficient, data-driven, and compliant care.
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