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LD

Lorraine Dorsey

Dss Engineer Iii @Santander Consumer Usa

Fort Worth, TX, US

EMAILS

l••••••@santanderconsumerusa.com

MOBILE NUMBERS

+18•••••••62

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WORK HISTORY

Feb 2015 — Present

Dss Engineer Iii @Santander Consumer Usa

North Richland Hills, TX, US

EDUCATION

N/A

Alcorn State University

Bachelor of Science (BS)

SKILLS

Remote AccessVoipCisco TechnologiesWirelessCall CentersOperating SystemsItil Foundation CertificationSoftware InstallationWindows 7Call CenterGhost ImagingTelecommunicationsActive DirectoryXpPassword ResetsIT Asset ManagementRetail SalesHelp Desk SupportWireless NetworkingTechnical SupportSoftware DocumentationTroubleshootingWindows XpProcess ImprovementVendor ManagementComptia a+ CertificationComputer Network OperationsTeam LeadershipCustomer Satisfaction

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ABOUT LORRAINE DORSEY

Technical Support Engineer with extensive experience installing, upgrading and…

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