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Lokiah G.
Senior Service Desk Analyst @Health New Zealand | Waikato
Hamilton, NZ
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2022 — Present
Senior Service Desk Analyst @Health New Zealand | Waikato
Hamilton, NZ
EDUCATION
2016 — 2017
Wintec - Waikato Institute of Technology
Post Graduate Diploma
1993 — 2007
Ruskin Matriculation Higher Secondary School
School
2025 — 2027
Yoobee College of Creative Innovation
Diploma in Cloud Engineering Level 7
2009 — 2012
Alagappa University
Bachelor of Arts (B.A.)
2013 — 2015
Alagappa University
Master of Arts (M.A.)
SKILLS
Energetic LeaderCall CenterCustomer-Focused ServiceBpoManagementInterpersonal SkillsTelecomTeam ManagementCustomer SupportTrainingTestingGreen BeltManual TestingTest Case GenerationTeam LeadershipProject ManagementBusiness DevelopmentNetworkingMicrosoft ExcelCustomer DrivenOutsourcingRegression TestingProduct ComplaintsOperations ManagementCustomer ExperienceHelping CustomersBusiness Process ImprovementService DeliveryTechnical SupportBusiness AnalysisCustomer Relationship Management (Crm)TelecommunicationsRecruitingPerformance ManagementBusiness Process Outsourcing (Bpo)User Acceptance TestingLeadershipMicrosoft OfficeSoft SkillsBusiness Process
ABOUT LOKIAH G.
Experienced ICT Professional with a strong knowledge in ICT Technologies with over 10+…
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