Lauren Coffman

Manager, Operational Project Support @FTI Consulting

Los Angeles, CA, US

Specialize in reducing Days Sales Outstanding (DSO) and minimizing bad debt through process improvements, proactive billing strategies, and operational efficiencies.Lead and manage a team of Project Assistants responsible for the full financial lifecycle of consulting projects, including setup, budgeting, invoicing, collections, and closeout.Oversee and support accurate, timely financial processes to ensure alignment with project delivery goals and client expectations.Compile, monitor, and analyze billing and collections data, identifying trends and actionable insights to improve cash flow and reduce financial risk.Partner closely with project managers, finance teams, and client stakeholders to ensure smooth financial operations and consistent revenue recognition.Drive continuous improvement initiatives to streamline workflows, enhance team performance, and increase operational transparency and accountability.Contribute to improved forecasting and financial planning by providing data-driven insights and reporting on key financial metrics.

Nebraska Methodist College

Masters of Science

Valparaiso University

Bachelors of Science