Lisa Trombetta

About Lisa Trombetta

A top-ranked Client Services and Account Management Professional with over 25 successful…

Experience

1. Service Sales Manager

   Diasorin

   Aug 2015 — Present · Austin, TX, US

   Luminex Corporation develops, manufactures and markets biological testing technologies in the clinical diagnostic and life science industries.• Own the overall management of Service Level Agreement and Warranty business process • Increase sales volumes and profitability thru lead generation for training, bead and consumable product lines in collaboration with Sales Team and product suites• Work with Corporate Legal team to create and negotiate Service Agreement & Contract terms and conditions for strategic customers• Interact with various internal and external groups to resolve customer sensitive issues. • Responsible for quarterly and annual forecast updates Service Sales revenue to Management • Provide direction on pricing models and discounting structure for Service Agreements• Communicate with Sales Management and others regarding Service Contract issues that impact direct customer business or Partner relationships• Update and maintain install base data in collaboration with Luminex Data Management team• Assist with creation of marketing materials to promote Service Agreement Sales • Provide recommendations on other strategic products to include in Inside Sales product offerings• Proficient in Salesforce, Agile, and Oracle

Education

• Portland State University

  B.S. in Business Administration

Skills

• Project Based
• Client Delivery
• Account Management
• Cross-Functional Team Leadership
• User Experience
• Customer Experience Consulting
• Process Management
• Business Development
• Program Development
• Consulting
• Product Marketing
• Project Management
• Customer-Facing
• Channel Relationship Management
• Channel Strategy
• Product Management
• Account Servicing
• Client Representation