Lino Steffens
Senior Director Advanced Services and Support, Emea @IGEL Technology
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WORK HISTORY
Senior Director Advanced Services and Support, Emea @IGEL Technology
Bremen, DE
EDUCATION
Christian Senning Verpackungsmaschinen GmbH & Co. KG
Fachinformatiker Systemintegration
ABOUT LINO STEFFENS
As Senior Director Advanced Services and Support, EMEA, the mission is clear: deliver value, strengthen partnerships, and create meaningful customer experiences. Success is measured not only by metrics, but by satisfied users and empowered teams.Blending deep technical knowledge with years of leadership in Customer Success, Project Delivery, and IT Service Management, I bring clarity to complexity and drive outcomes that matter. Strategic thinking, proactive communication, and cross-functional collaboration are key to scaling customer impact.Celebrating achievements, whether internally or with customers, is what keeps momentum high and motivation real.Professional SkillsTeam Leading | Project Management | Test Management | Unified Communication | Team Development | Endpoint Management | Strategic Planning | Agile Development Domain KnowledgeIT Management Software | Enterprise Software | Small Business SoftwareToolsITIL (2011) Foundation | ITIL v4 | Professional Scrum Master | ISTQB Certified Tester | RPA Business Analyst and Developer
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