Lindsay Sheehan

Client Success Manager @Informative Research

Kansas City, MO, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Client Success Manager @Informative Research

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Kansas City, MO, US

Partner with regional and enterprise clients to coordinate ongoing account activity, reporting, and operational deliverables.• Collaborate with internal operations, support, and leadership teams to ensure timelines, data integrity, and client satisfaction across multiple B2B workflows.• Manage multiple client pipelines simultaneously, ensuring timely completion of key milestones and compliance requirements.• Utilize Excel and CRM systems to maintain account data, analyze performance metrics, and provide operational insights.• Serve as the escalation point for client issues, developing triage and resolution plans in coordination with support teams.

EDUCATION

2005 — 2009

Colorado State University

Bachelor of Science, Health and Exercise Science; Health Promotion

2003 — 2005

Front Range Community College

Associates of Arts

SKILLS

Event PlanningProgram ManagementCustomer ServiceLeadership DevelopmentSocial Media MarketingMarketingCommunity OutreachSocial MediaFundraisingEvent ManagementVolunteer ManagementNonprofitsPublic SpeakingPublic RelationsTrainingMarketing CommunicationsTeam BuildingPowerpointCommunity DevelopmentCoachingSalesBudgetsManagement and LeadershipCommunication (Written an Oral)Research and Program PlanningComputer Literacy

ABOUT LINDSAY SHEEHAN

Strategic, enterprise Client Success Manager with 8+ years of experience owning complex…

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