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Lina Snekkestad Malmo
Kommunikasjons- Og Merkevareansvarlig @Loop Academy
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WORK HISTORY
Kommunikasjons- Og Merkevareansvarlig @Loop Academy
Oslo, NO
ABOUT LINA SNEKKESTAD MALMO
My expertise is in customer experence in alignment with product development. As one of the first customer success departments in the SMB market in Norway, my team specifically has both deep and broad knowledge of how to convert real-life experiences and behaviour into data. Useful analysis methods, AAR and hands-on communication allows a bettering of the in-house developed CRM and user experience on both sides of our service; customer and business based. My background is a degree in communications with an emphasis on public relations and advertising, as well as a minor in English and business. Having worked in sales, onboarding, PR, journalism, research, events, qualification projects, marketing, and customer success my broad experience is within the communication field. I believe a good idea starts with thorough analysis and long-term set goals.
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