Lili Ninova

Business Analyst @World Intellectual Property Organization – WIPO

Geneva, CH

Role and responsibilities- Crafting business and functional requirements for new IT products, resulting in enhanced internal and external user experience- Leading IT incident resolution for Hague Operations Service- Creating and executing test cases for functional and non-functional requirements- Developing and maintaining product documentation such as manuals, tutorials, training material, and instructional videos- Providing operational links with National Patent Offices for data exchange- Producing statistics, reports and trend analysis - Supporting the increasing number of accessions to the Hague SystemKey achievements- Coordinating and ensuring efficient information flow between stakeholders- Implementing new methodologies, guidelines, and procedures into various Hague Registry projects for seamless integration and execution- Creating and maintaining UI wireframes and mockups for Hague IT system

Goethe-Institut

Diploma, German Language (A2 level)

University of Geneva

Diploma, French Language and Litterature

Université de Geneve

Bachelor's degree

Université de Geneve

Master’s Degree