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Service Design Lead @Livework São Paulo
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WORK HISTORY
Service Design Lead @Livework São Paulo
Company focused on Service Design and Innovation]I lead or integrate teams in service design and innovation projects. My main functions are accelerating innovation, facilitation, design research, mapping journeys, ecosystems and typologies, framing future scenarios and testing with users. I worked on projects for companies in sectors such as payment services, financial management system, development bank, pharmacy network, academic design network, both national and international clients.
EDUCATION
Universidade Federal do Rio Grande do Sul
Bachelor of Social Communication - Advertising
Amani Institute
Social Impact Formation
IDEO.ORG / Acumen
Human Centered Design
Talking City / Deeper Co.
Formation Course "Design Thinking Applied to Services"
Pontifícia Universidade Católica do Rio Grande do Sul
Postgraduate in Connection Branding
Universidade do Vale do Rio dos Sinos
Extension Course "Branding: Building and Managing Value Brands"
ESPM Escola Superior de Propaganda e Marketing
Extension Course "Innovation Journey in Practice"
ESPM Escola Superior de Propaganda e Marketing
Extension Course "Packaging Design"
SKILLS
ABOUT LETÍCIA CECAGNO
Perfil disponível também em português. A professional with 20 years of career…
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