Leonard Dunn
Rental Sales Agent @SIXT
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WORK HISTORY
Rental Sales Agent @SIXT
Los Angeles International Airport, CA, US
Increase sales by maximizing Incremental Revenue Per Day (IRPD) and consistently delivering top-tier customer service, as measured by the Service Excellence Score (SES)- Achieved an IRPD of $34.98 with an individual average SES score of 100% for the month of June 2025- Achieved an IRPD of $32.79 with an individual average SES score of 97.98% for the month of July 2025- Achieved an IRPD of $37.60 with an individual average SES score of 96.52% for the month of August 2025- Achieved an IRPD of $27.93 with an individual average SES score of 96.21% for the month of September 2025.Ranked #4 in the United States among all RSAs- Achieved an IRPD of $30.37 with an individual average SES score of 94.90% for the month of October 2025.Ranked #5 in the United States among all RSAs- Achieved an IRPD of $35.56 with an individual average SES score of 96.10% for the month of November 2025.Ranked #2 in the United States among all RSAs- Achieved an IRPD of $35.59 with an individual average SES score of 95.00% for the month of December 2025- Achieved an IRPD of $38.92 with an individual average SES score of 95.29% for the month of January 2026.Ranked #3 in the United States among all RSAs- Achieved an IRPD of $31.34 with an individual average SES score of 92.97% for the month of February 2026- Achieved an IRPD of $42.62 with an individual average SES score of 94.32% for the month of March 2026.
EDUCATION
Mira Costa High School
High School Diploma
El Camino College
Associate of Science - AS, Business Administration for Transfer
UCLA
Bachelor of Arts - BA, Economics
El Camino College
Associate of Arts - AA, General Studies - Arts and Humanities
El Camino College
Business Administration and Management, General
ABOUT LEONARD DUNN
Dynamic and results-driven management professional with a proven track record of leading high-performing teams, driving operational excellence, and delivering sustained growth in competitive markets. Demonstrated ability to scale operations, enhance employee engagement, and exceed customer satisfaction goals. Adept at strategic planning, cross-functional leadership, and cultivating key business relationships.
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