Lenny F.
IT Support Engineer @Allwyn Lottery Solutions
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WORK HISTORY
IT Support Engineer @Allwyn Lottery Solutions
London, GB
Supporting day to day operations within the London office and remote support to Europe and North America teams-Meraki Networking-Patching-Google Workspace-AWS Workspaces-Neat Conferencing kit-Microsoft Active Directory / EntraID-Apple Business Manager-JAMF-Windows Server -macOS support -Microsoft 365 Administration-Jira Confluence and Service Desk-GitHub administration
EDUCATION
St Georges Church Of England
GCSE/AS/A Levels, Information Technology
ABOUT LENNY F.
I bring years of hands-on experience in managing and resolving complex technical issues across both Windows and MacOS platforms. My career journey has taken me through diverse industries and client sizes. Working in both MSP and enterprise organisations. Committed to customer satisfaction drives me to go above and beyond in every interaction, ensuring seamless and efficient support.• Apple Certified Support Professional 10.14 • Apple Certified Associate • JAMF Certified Associate 100• JAMF 170 Certified Endpoint Security Associate • JAMF Certified Tech 200• Microsoft Windows Client MD100• Microsoft Azure Fundamentals AZ900• Microsoft Azure AI Fundamentals AI900• Microsoft Security Compliance & Identity Fundamentals SC900• Microsoft 365 Fundamentals MS900• Microsoft Teams Administrator MS700• Comptia Tech +• Comptia IT Fundamentals +• Comptia A+•CCNA Discovery: Networking for Home and Small Business• ITIL Foundation V4 Foundation in Service Management• LPI Linux Essentials• Google Gsuite Fundamentals• GDPR• Addigy Academy Basics•Clean UK Driving License
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