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Leniece Vaccaro

Senior Project Planning Manager @GridX, Inc.

Los Angeles, CA, US
MOBILE NUMBERS
+13•••••••76

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WORK HISTORY

Jan 2024 — Present

Senior Project Planning Manager @GridX, Inc.

Los Angeles, CA, US

EDUCATION

N/A

University of California

Bachelor of Science, Human Biology

N/A

UCLA

Human Biology

SKILLS

WindowsProduct ManagementProgram ManagementLeadershipQuality AssuranceEnterprise SoftwareConsultingSoftware as a Service (Saas)Business DevelopmentSolution SellingSaasPerformance ManagementCrmBusiness AnalysisAgile MethodologiesTeam BuildingManagementAnalyticsTroubleshootingConsultative SellingCross-Functional Team LeadershipSellingStart-UpsProject ManagementStrategic PartnershipsBusiness Process ImprovementHrisOnline TrainingTrainingBusiness ProcessSalesforce.comIntegrationTeam LeadershipCustomer RelationsStrategyE-CommerceProcess ImprovementProfessional ServicesCustomer ServiceAccount Management

ABOUT LENIECE VACCARO

With over 15 years of experience in professional services and consulting, I am passionate about delivering exceptional customer value and satisfaction. As a Customer Success at Moveworks, I leveraged my skills in process improvement, customer relationship management (CRM), and consulting to help enterprise clients adopt and benefit from our AI-powered platform that automates IT support.I have a proven track record of building high-performing teams, achieving revenue goals, and streamlining and enhancing processes. Previously, as a Principal Implementation Manager at Coursera, I led the successful launch and adoption of online learning programs for over 100+ global customers, including Fortune 500 companies, universities, and governments. I also won two hackathon challenges for creating innovative solutions for social and educational issues. I hold certifications from the American Management Association and Mastery University, and I am always eager to learn new skills and tools to improve myself and my work.

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