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Lene Thorsen

Product Manager @Alva

Oslo, NO
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Product Manager @Alva

Oslo, NO

As Product Manager for Alva, Carucel’s residential letting brand, I drive the development of a modern, tech-enabled living concept with a strong focus on tenant experience and operational efficiency.With a background in hospitality, I bring a guest-centric mindset into residential letting — applying the same principles of seamless journeys, service quality, and smart systems to long-term living. I lead the development and optimization of Alva’s digital ecosystem, including our property management system, CRM, digital access solutions, community features, and website, ensuring technology creates value both for tenants and internally.Beyond product and systems, I actively contribute to brand and community building through social media content creation, digital communication, and planning and executing tenant events that strengthen engagement and satisfaction. I also prepare monthly performance reports, using data and insights to support strategic decisions and continuous improvement.My focus is simple: leverage technology, brand, and process to build a scalable residential concept where efficiency and human experience go hand in hand.

EDUCATION

2005 — 2007

Griffith University

Bachelor of Business, Award Major in Tourism Management

SKILLS

TourismFront OfficeLeisure TravelHotel ManagementRevenue AnalysisYield ManagementBusiness StrategyHotel BookingPre-OpeningProperty Management SystemsHotelsResortsMarketing StrategyEvent ManagementCustomer ServiceHospitality IndustryHospitality

ABOUT LENE THORSEN

Has over 15 years of experience in the hospitality and real estate industry. With a strong background in project management, digital infrastructure, sales, and revenue strategy, I am passionate about leveraging technology to streamline work processes and drive efficiency. My adventurous mindset keeps me eager to explore new opportunities and stay ahead of the latest innovations in the industry.

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