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Scrum Master Agile Coach @Santander Portugal
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WORK HISTORY
Scrum Master Agile Coach @Santander Portugal
Lisboa, PT
Leading the adoption of Agile practices (Scrum/Kanban), increasing delivery predictability and transparency across the team• Implemented flow metrics (Cycle Time, Throughput, Lead Time) to improve visibility and support evidence-based decision making.• Facilitated cross-team alignment sessions to manage dependencies and strengthen collaboration between Product, IT and Business stakeholders.• Coached team members to foster self-organization, shared ownership and continuous improvement.• Collaborate with POs to maximize the Perceived Value of the Product.• CoE Agility Santander Portugal active Member• Monitoring and helping teams improve their performance through metrics adapted to their reality.• Workshops and Agile Talks to raise awareness of Agile roles and best practices to improve performance and delivery of perceived value.
EDUCATION
ISEB - Instituto Superior Europeo de Barcelona
Executive MBA, Área de estudo Administração e Negócios
Instituto Superior de Diseño
Postgraduate Degree, UI | UX Design
Universidad Isabel I
Máster Project Management, Project Management
Instituto Politécnico de Informática
Bacharelado, Ciências da Computação e Informática
ABOUT DALENA ELIAS
I am a Senior Project Manager and Agile Coach with experience driving digital transformation and leading high-performance teams in multinational environments. I specialize in creating collaborative, value-driven delivery ecosystems where teams can perform at their best and organizations can achieve measurable business outcomes.My work focuses on:• Guiding teams through agile adoption and continuous improvement• Facilitating alignment between business and technology stakeholders• Implementing Lean-Agile practices to optimize delivery flow• Promoting transparency, ownership and psychological safety within teamsI bring a people-centric, outcome-oriented approach, balancing strategic direction with practical delivery execution. My goal is to help organizations and teams to accelerate value delivery, strengthen cross-functional collaboration and scale agility effectively.
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