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Len Johnson

Snr Manager Software Professional Services @Riskonnect, Inc.

Halifax, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2022 — Present

Snr Manager Software Professional Services @Riskonnect, Inc.

GB

Role title change following company merger.

EDUCATION

2012 — 2012

ITIL

V3 Foundation Certificate in IT Service Management

N/A

Sherpa

PSCC Certification in Consulting, Consulting

1990 — 1992

Darlington College of Technology

BTEC National Diploma, Business and Finance

SKILLS

Staff Management and DevelopmentService-Level Agreements (Sla)Operations ManagementStakeholder ManagementTeam LeadershipCall CenterManagementService DeliveryTelecommunicationsChange ManagementProject DeliveryReport and PresentationRoot Cause AnalysisTeam ManagementSlaCommunication SkillsData AnalysisContact CentersPerformance ManagementItilStrategyIncident and Problem ManagementTestingCustomer Experience

ABOUT LEN JOHNSON

Profile I am a dedicated and competent professional, with a real passion for…

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