Leandro Benatti Ro

WORK HISTORY

EDUCATION

ABOUT LEANDRO BENATTI RO

With over 20 years of experience in technology and management, I currently work as a sales professional — focusing on sales, presales, and building high-performance teams that drive innovation and digital transformation in large, mission-critical enterprises.I believe that to reach places few have reached, we must do what few are willing to do. That’s why I strive to align the challenges of companies and people with processes and technology — placing the customer experience at the center of everything. My purpose is to connect people, processes, and platforms to deliver operational efficiency, strategic value, and real business outcomes.At Aoop, where I serve as Partner & Director of Sales and Presales, I had the opportunity to learn entrepreneurship in practice and lead the sales and presales areas throughout the company’s expansion — a journey that culminated in the M&A with the NTT Data.I’m a ServiceNow expert, with cross-functional experience across multiple areas of the platform — ITSM, CSM, SPM, SecOps, GRC, HR, ITOM, ITAM, Procurement, Legal, and Platform — integrating technical insight, strategic vision, and a results-driven mindset. I also have a solid background in infrastructure, data centers, data protection, databases, process automation, and monitoring, which gives me a comprehensive perspective that directly contributes to our clients’ business success.My academic background in Information Technology and Human Resources, combined with over 25 technical certifications, allows me to bridge technical expertise, people management, and business vision — the pillars that support my work in digital transformation and high-performance leadership.In parallel with my role at Aoop, I’m also an entrepreneur, franchise owner, and investor, involved in various business models and segments. This experience gives me a broad understanding of management and entrepreneurial culture, which I apply daily to inspire teams and accelerate results.Throughout my career, I have: • Built high-performance teams; • Led technical and multidisciplinary teams and agile squads in complex delivery and operational projects; • Implemented cost-reduction programs through automation and operational efficiency; • Managed complete outsourcing transitions and N1, N2, and N3 operations implementations; • Delivered on-premise, cloud, and IT governance infrastructure projects;At the end of the day, it all comes down to the attitude of making things happen — alongside high-performance people, delivering extraordinary results.