Get your Emails warmed up and ready to send
Build sender reputation and reach more inboxes with automated email warmup.
Warm up your emails
Starting at $49/month
Lavina Desai-Ambani
VP Customer Success & Sales @Caelius Consulting
Signup · Get unlimited contacts
WORK HISTORY
VP Customer Success & Sales @Caelius Consulting
Strategic Leadership: Develop and execute the overall customer success and sales strategies in alignment with the company\'s business goals and objectives. Customer Relationship Management: Build and maintain strong relationships with key customers, understanding their needs, challenges, and opportunities. Sales Management: Lead the sales team to meet and exceed revenue targets, fostering a high-performance sales culture. Develop and implement sales strategies, tactics, and programs to drive growth and expand market share. Cross-Functional Collaboration: Collaborate with other departments, such as marketing, product development, and operations, to ensure seamless customer experiences and align strategies. Team Development: Recruit, hire, train, and mentor a high-performing customer success and sales team. Foster a positive and motivating work environment, promoting professional growth and development for team members. Customer Advocacy: Serve as the voice of the customer within the organization, advocating for customer needs and priorities. Proactively address customer concerns, escalations, and issues, ensuring timely resolution. Customer Expansion and Retention: Develop and execute strategies to upsell, cross-sell, and renew existing customer contracts, driving revenue growth and customer retention. Budget Management: Manage budgets and allocate resources effectively to support customer success and sales initiatives. Continuous Improvement: Stay informed about industry trends, best practices, and emerging technologies in customer success and sales. Continuously refine and optimize customer success and sales processes for maximum efficiency and effectiveness.
EDUCATION
Harvard Business School Online
Certificate in Leadership Principles
Greater Cincinnati Montessori Education
American Montessori Society certification
Xavier University
Bachelors in Liberal Arts
MuleSoft GTM Champion
Go to Market Champion - Healthcare and LIfe Sciences
University of Cincinnati
Masters of Education Curriculum and Instruction
Montessori Centre International
3-6 American Montessori International certification
MuleSoft Go to Market Champion - Healthcare and Life Sciences
HLS
Welcomgroup Graduate School of Hotel Administration
Bachelors in Hotel Administration, Hospitality Administration/Management
Xavier University
9-12 years Graduate level Montessori credits, Montessori Teacher Education
ABOUT LAVINA DESAI-AMBANI
Caelius Consulting empowers organizations to achieve their goals through strategic sales…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.