Joshua Larson

Site Reliability Engineering Manager @CivicPlus

Highlands Ranch, CO, US

Spearheads strategic initiatives to ensure mission-critical digital infrastructure remains resilient and performant for local government agencies nationwide. Drawing from over two decades of expertise spanning IT infrastructure architecture, cloud transformation, and operational excellence, Joshua has positioned his team as a cornerstone of CivicPlus\'s service delivery model.Under his leadership, the SRE team executed a comprehensive cloud modernization initiative, successfully migrating more than 200 customer applications to cloud-native infrastructure while maintaining zero unplanned downtime. This transformation not only enhanced system scalability and performance but also established a foundation for future growth and innovation.Joshua\'s strategic approach to incident management has yielded measurable improvements across the organization. His development and implementation of a comprehensive incident response framework reduced mean time to resolution by 40%, while his enhanced root cause analysis program has elevated CivicPlus\'s operational standards to industry-leading levels, earning external recognition for operational excellence.Recognizing the critical importance of cross-functional collaboration in modern technology organizations, Joshua championed an initiative that broke down traditional silos between development and operations teams. This cultural transformation resulted in a 25% increase in deployment frequency while maintaining the high reliability standards essential for government clients.Beyond his technical acumen, Joshua is recognized for his ability to cultivate high-performing teams and foster an environment where innovation thrives alongside operational stability. His leadership philosophy centers on empowering team members to take ownership while maintaining the collaborative spirit essential for complex problem-solving.

Regis University

Bachelor of Science - BS, Mechanical Engineering (Nuclear)