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Lance Goodridge

Senior Vice President @SymphonyAI

Tucson, AZ, US
EMAILS
l••••••••@symphonyai.com
MOBILE NUMBERS
+12•••••••78

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WORK HISTORY

Jul 2025 — Present

Senior Vice President @SymphonyAI

Tucson, AZ, US

As SVP of Client Partnerships and Customer Success, I lead strategy and execution to ensure clients realize maximum value from our technology platforms and solutions. My responsibilities include- Driving utilization and adoption of technology to deliver measurable ROI for both Retail and CPG manufacturing partners- Building strategic partnerships that unlock long-term value and foster mutual growth- Leading customer success initiatives focused on engagement, retention, and measurable outcomes- Guiding teams to deliver client-centric solutions that accelerate performance and innovation- Championing the application of Generative and Agentic AI to transform retail efficiency and productivity by analyzing when, where, why, and how consumers shop—enabling smarter, data-driven decisions at scale.This role is centered on helping clients achieve success while shaping the future of retail through technology and AI-driven insights.

EDUCATION

N/A

Fairfield University

Bachelor's degree

SKILLS

Competitive AnalysisConsumer BehaviourSegmentationFmcgFast-Moving Consumer Goods (Fmcg)Customer InsightShopper MarketingMarket AnalysisMarket ResearchMarketing AnalyticsAdvertising ResearchPredictive AnalyticsReturn on InvestmentMarketing Mix ModelingConsumer BehaviorPredictive ModelingAnalyticsConsumer InsightCustomer AnalysisQuantitative ResearchMarketing ResearchBusiness InsightsNielsenCrmCompetitive IntelligenceMarketing StrategyStrategyBrand Equity

ABOUT LANCE GOODRIDGE

I’m a results-driven analytics leader with decades of experience helping businesses grow,…

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