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Salesforce Developer @Southwest Airlines
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WORK HISTORY
Salesforce Developer @Southwest Airlines
Dallas, TX, US
Developed and customized Salesforce solutions to manage airline customer service, booking updates, and frequent flyer programs. Integrated Salesforce with third-party systems using APIs and MuleSoft, implemented automated workflows, and optimized data models. Enabled real-time notifications and mobile app data sync using Heroku and Slack integrations. Used Tableau CRM and Maps for route and flight analytics.
EDUCATION
University of the Cumberlands
Graduate
ABOUT LAKSHMI CHAITANYA
Salesforce-certified expert with 5+ years of experience architecting and developing…
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