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L. Denise Duncan
People Partner (Field) @NAPA Auto Parts
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WORK HISTORY
People Partner (Field) @NAPA Auto Parts
Support People (HR) leaders and Employee Service Center (ESC) to ensure the accurate processing of payroll for hourly and salaried staff (including payroll deductions, salary adjustments, timesheet reconciliation & time/attendance tracking).Conduct New Hire Orientation, new hire onboarding, and offboarding processes for assigned location(s) as needed.Maintain relevant administrative employee files.Provide People (HR) reporting and support on employee relations, performance management, progressive discipline, interpretation of policies and procedures and addressing employee grievances.Review, track and document compliance with required training, continuing education, and work assessments.Ensure consistent adherence of company policies and procedures and compliance with relevant federal, state or municipal laws.Represent the company in handling unemployment claims processing as needed.Support benefits administration by conducting benefits orientation, responding to benefits questions, and communicating around the annual enrollment process.Facilitate monthly People events and leadership meetings focused on driving teammate engagement.Maintain knowledge of trends, best practices, regulatory changes and new technologies in human resources, talent management and employment law.
EDUCATION
Valencia College
Certificate , Human Resources Specialist
Mount Washington College
Bachelor of Business Administration - BBA, Business Administration
ABOUT L. DENISE DUNCAN
Human Resources Professional with over 13 years of experience across healthcare, oil & gas, staffing, behavioral health and retail. I specialize in employee relations, recruiting, onboarding, and HR operations, and I bring a strong process-improvement mindset supported by my Six Sigma Yellow Belt certification. I’ve designed and implemented key HR initiatives—including a new onboarding policy and a modernized cell phone policy—that improved clarity, compliance, and the overall employee experience. Known for building trust, strengthening culture, and delivering practical, people-focused HR solutions that support organizational success. My background includes hands-on experience in employee relations, recruiting, onboarding, benefits, HR policy development, investigations, coaching leaders, and driving engagement. I’m known for building trust quickly, communicating with clarity and fairness, and helping employees and managers navigate workplace challenges with confidence.Across every role, my goal is to create environments where employees feel supported, leaders feel empowered, and the organization can operate at its best. I value collaboration, integrity, and practical problem-solving, and I thrive in roles where I can make a direct impact on people, culture, and performance.I am open to relocating anywhere along the East Coast for the right opportunity and look forward to contributing my HR expertise to a mission-driven organization.
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