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Kyle Sheldon

Senior Program Manager @Amazon

Louisville, KY, US
EMAILS
k•••••••@amazon.com
MOBILE NUMBERS
+15•••••••88

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WORK HISTORY

Nov 2022 — Present

Senior Program Manager @Amazon

Leading end-to-end redesign of Upload Images Application, improving UX for 100K+ selling partners.•Managed SVP level multi-org goal implementing AI/LLM technology to automate manual processes, resulting in 800+ headcount reduction.•Developed NA Stores OpEx investment framework and auditing process.•Developed US physical studio topology strategy leading to $7.7M savings in 20••••26.•Reduced non-value-added imaging services by influencing cross functional teams to take ownership of resolving defects where inventory is stranded due to missing images, saving $16.5M in 2024.•Influenced org’s content creation strategy based on ROI, resulting in $3.8M savings in Q4 2022 and $8M savings for OP 2023.

EDUCATION

2002 — 2006

Eastern Kentucky University

Bachelor of Arts - BA, Graphic Design

2002 — 2006

Eastern Kentucky University

Bachelor of Arts (BA), Graphic Design

SKILLS

Adobe Creative SuiteCustomer ServiceTrainingProject ManagementRetailManagementPhotographySocial MediaFashionMacLeadershipProcess ImprovementMicrosoft OfficeVideo EditingIllustratorWeb DesignLogo DesignIllustrationGraphic DesignArt DirectionImage ManipulationGraphicsPhotoshopTeam LeadershipGreen Belt

ABOUT KYLE SHELDON

Results-driven Senior Program Manager and Continuous Improvement Manager with 15+ years of experience in ecommerce content creation and operations. Proven track record of driving multimillion-dollar cost savings through innovative strategies and cross-functional collaboration. Expertise includes:• Global strategy development and execution• Continuous improvement initiatives leveraging Lean Six Sigma and LEAN methodologies• Portfolio and project management• Team leadershipConsistently delivered $10M+ annual savings through operational efficiency and process optimization. Adept at leveraging AI/LLM technologies to streamline operations. Passionate about fostering a culture of continuous improvement and solving complex organizational challenges.

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