Kyle Sheldon

Sr. Program Manager & Continuous Improvement Manager at Amazon

Role: Senior Program Manager at Amazon
Location: Louisville, KY, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Kyle Sheldon

Results-driven Senior Program Manager and Continuous Improvement Manager with 15+ years of experience in ecommerce content creation and operations. Proven track record of driving multimillion-dollar cost savings through innovative strategies and cross-functional collaboration. Expertise includes:• Global strategy development and execution• Continuous improvement initiatives leveraging Lean Six Sigma and LEAN methodologies• Portfolio and project management• Team leadershipConsistently delivered $10M+ annual savings through operational efficiency and process optimization. Adept at leveraging AI/LLM technologies to streamline operations. Passionate about fostering a culture of continuous improvement and solving complex organizational challenges.

Experience

Senior Program Manager
Amazon
Nov 2022 — Present
Leading end-to-end redesign of Upload Images Application, improving UX for 100K+ selling partners.•Managed SVP level multi-org goal implementing AI/LLM technology to automate manual processes, resulting in 800+ headcount reduction.•Developed NA Stores OpEx investment framework and auditing process.•Developed US physical studio topology strategy leading to $7.7M savings in 20••••26.•Reduced non-value-added imaging services by influencing cross functional teams to take ownership of resolving defects where inventory is stranded due to missing images, saving $16.5M in 2024.•Influenced org’s content creation strategy based on ROI, resulting in $3.8M savings in Q4 2022 and $8M savings for OP 2023.

Education

Eastern Kentucky University
Bachelor of Arts - BA, Graphic Design
2002 — 2006
Eastern Kentucky University
Bachelor of Arts (BA), Graphic Design
2002 — 2006

Skills

Adobe Creative Suite
Customer Service
Training
Project Management
Retail
Management
Photography
Social Media
Fashion
Mac
Leadership
Process Improvement
Microsoft Office
Video Editing
Illustrator
Web Design
Logo Design
Illustration
Graphic Design
Art Direction
Image Manipulation
Graphics
Photoshop
Team Leadership
Green Belt

Contact information

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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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