Kyle Cassagnol

Account Manager @Accommodations Plus International

Melville, NY, US

Serve as the primary point of contact for JetBlue, managing day-to-day crew accommodation logistics and account operations.• Oversee sourcing, RFP processes, and hotel contracting for domestic and international destinations, ensuring compliance with airline standards and negotiated terms.• Collaborate with internal sourcing, sales, and support teams to provide seamless hotel solutions that align with operational and crew needs.• Maintain accurate hotel data, rates, and contract details in company systems (ACES, CRM, and HotelExpress).• Conduct market research and destination risk assessments to ensure crew safety, service quality, and cost efficiency.• Lead contract renewals, negotiate favorable terms with vendors, and ensure service-level agreements are met or exceeded.• Support feedback loops through crew experience reports and collaborate with partners to resolve issues promptly and professionally.

Farmingdale State College

Bachelor of Science - BS

Embry-Riddle Aeronautical University

Bachelor of Science - BS