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Kumudu Bastian.

Senior Manager, Client Engineering @Kognitiv Corporation

Helsingborg, SE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2021 — Present

Senior Manager, Client Engineering @Kognitiv Corporation

Colombo, LK

In collaboration with global executives from various disciplines, founded Sri Lanka\'s first Center of Excellence for Kognitiv\'s Engineering and Service Delivery functions for their enterprise loyalty platform and SaaS platform to serve its global enterprise clients form USA, Canada, EMEA, APAC, achieving 40% faster onboarding, 95+ satisfaction, 50% productivity improvement, and 30% better retention & : Managed and mentored 20+ engineering, QA, and DevOps professionals delivering high-quality, scalable platform features through Agile/CI/CD practices, achieving 98% on-time delivery rate, zero critical production incidents during major releases, and 60% reduction in production defects & : Led agile ceremonies, feature refinement, and backlog grooming sessions, implementing metrics-driven performance tracking that achieved 90%+ sprint completion rates and 25% velocity increase over 12-month period & : Implemented advanced JIRA roadmapping framework to align Sri Lankan team activities with global priorities, improving cross-departmental visibility by 40% and reducing planning cycle time by 30% & : Served as Company Director for local entity, managing vendor negotiations, outsourced services, and strategic workforce planning, achieving 15-20% CAPEX/OPEX optimization while maintaining 100% regulatory compliance

EDUCATION

1999 — 2000

University of Colombo

Diploma, Computer Networking

2000 — 2003

University College Dublin

B.Sc.(Hons), Management Information Systems

N/A

Lund University School of Economics and Management

M.Sc, Information Systems

1997 — 1998

National Institute of Business Management (NIBM - Sri Lanka)

Diploma, Computer Systems Design and Analysis

SKILLS

Information TechnologyErpIntegrationIT StrategyDatabasesEnterprise SoftwareSqlNetworkingNetwork AdministrationSecurityService DeliveryManagementSap LumiraDisaster RecoveryIT ManagementItilNegotiationMicrosoft Sql ServerAnalysisSystems AnalysisSoftware DocumentationRequirements AnalysisAgile Project ManagementManagement ConsultingOracleSap Business OneData CenterIT Service ManagementVendor ManagementBusiness AnalysisSdlcSap ErpBusiness IntelligenceSoftware DevelopmentBusiness Process ImprovementSolution ArchitectureTeam ManagementSap BusinessobjectsProject ManagementStrategy

ABOUT KUMUDU BASTIAN.

PMI-certified IT Project Manager with 15+ years delivering platform-based digital solutions across enterprise and commerce ecosystems globally. I lead teams through large-scale transformations in Agile/SAFe environments, aligning digital roadmaps with business strategy in complex, multi-region settings. I bring a calm, structured, and collaborative leadership style, balancing delivery execution with long-term platform stability, scalability, and compliance. Known for being adaptable in fast-changing environments, I thrive on simplifying complexity and guiding teams through ambiguity with clarity and confidence. I\'ve helped organizations from major retailers to start-ups, launch eCommerce platforms, modernize workflows, and align tech with business strategy. Known for being the go-to person for complex challenges, I\'ve often been trusted by top management to lead beyond my formal role. Now based in Sweden with a Master\'s in Information Systems, I\'m focused on bringing my global experience to local opportunities in innovation, transformation, and product leadership. Open to: Digital Project Management | Digital Consultant roles | Collaboration on new digital ventures | Designing Digitalization and Product Management | Business Intelligence Consultancy | Business Decision Management and Workflow Automation | IT Projektledare | ServiceNow | Digital Transformation | Skåne | IT Chef

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