Kshitiz Singh Chauhan
Cluster Reservations Database Analyst @Preferred Hotels & Resorts
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WORK HISTORY
Cluster Reservations Database Analyst @Preferred Hotels & Resorts
New Delhi, US
Preferred hotels and resorts comprises independent hotels, resorts, residences and hotel groups across 85 countries. Headquartered in California, the company has scaled success globally over a period of 51 years. With its presence in India for about 17 years, Preferred hotels and resorts has over 40+ distinctive member hotels. Analyze and prepare daily rate load and database maintenance requests that come through the database email boxes for individual processing. Ensuring all requests are tracked appropriately and meet Preferred hotels and resorts standards.2.Load rate shells, perform rate audits, load rates and and room code mappings, pseudo city codes, global corporations and various categories of data into GDS into GDS, CRS, Internet and other systems in an efficient and accurate manner.3.Perform various tasks to expedite new hotel implementation/de- implementations, and switches in GDS and internet distribution channels with accuracy, efficiency and proper follow up and closure.4.Monitor and work through GDS reject through the SynXis CRS, to ensure all reservations are properly processed.5.Market Place CRM Opportunities.
EDUCATION
Bharatiya Vidya Bhavan's
Diploma Hotel management, Hotel/Motel Administration/Management
The University of Huddersfield
B.A(HONS) - HOTEL MANAGEMENT
Delhi Public School Vasant Kunj
Basic education
Cambridge School Noida
Class X and XII, COMMERCE
Brentwood University
Customer Services /Facilites Management E learning, Customer Service Management course -1,Facilities Management:- course-2
Institute of Hotel Management, Aurangabad
BA(HONS) Hotel Management, Hotel management
Brentwood Open Learning College
CERTIFICATE COURSES - CUSTOMER SERVICE AND FACILITIES MANAGEMENT
ABOUT KSHITIZ SINGH CHAUHAN
With over 10 years of experience in the hospitality and reservations management my current role as a Cluster Reservations Database Analyst at Preferred Hotels & Resorts allows me to focus on analyzing rate loads, conducting audits, and ensuring compliance with organizational standards. Using my expertise in hospitality service and marketplace systems, I contribute to the seamless integration and management of critical data across GDS, CRS, and internet platforms. My work involves facilitating new hotel implementations, managing GDS distribution channels, and maintaining accurate room code mappings and corporate rate management. With a commitment to operational excellence, I support team objectives and drive the delivery of quality hospitality services to meet global market demands.
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