Kristin Sullins

About Kristin Sullins

Kristin is highly motivated and goal-oriented with more than 17 years’ of comprehensive experience in operations/risk management and service delivery for rated retail banking institutions. Well-qualified in overseeing daily operational requirements, and ensuring compliance and alignment with Banking/State/Federal guidelines and regulations. Professional; with a diverse background providing top rate customer service, troubleshooting, and applying effective communications to better streamline core operations. A Strong expertise in critical thinking, problem solving and recognized for advanced business acumen, restorative, strategic, self-assurance and command abilities.

Experience

1. VP Compliance Officer Ii

   Pacific Premier Bank

   Oct 2018 — Present · Irvine, CA, US

   System Administrator for the banks Compliance training program “BVS” System Administrator for the banks complaint and feedback management portal Complaint Management and Compliance Training Methodology oversight Prepares Quarterly Compliance Committee meeting packets Manage and assign all Compliance service requests tickets Provide reporting and analytics for complaint trending and training completion Bankers Compliance Group (BCG) webinar/seminar registration management

Skills

• Banking
• Risk Management
• Portfolio Management
• Loans
• Small Business Lending
• Deposits
• Customer Service
• Business Analysis
• Transactional Banking
• Financial Analysis
• Debit Cards
• Business Relationship Management
• Loan Origination
• Credit Risk
• Consumer Lending
• Team Building
• Management
• Cross Selling
• Financial Services
• Internet Banking
• Coaching
• Credit Cards
• Financial Risk
• Core Banking
• Relationship Management
• Finance
• Cash Management
• Mobile Banking
• Leadership
• Branch Banking
• Mortgage Lending
• Retail Banking
• Credit
• Training
• Lines of Credit
• Credit Analysis
• Sales