Krista Slocum

Client Success Executive @NTT DATA

Los Angeles, CA, US

EMAILS

[email protected]

MOBILE NUMBERS

+18•••••••46

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WORK HISTORY

Feb 2022 — Present

Client Success Executive @NTT DATA

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Los Angeles, CA, US

Account and P&L management for a portfolio of enterprise clients, generating up to $135M in revenue. • Executive point of contact, skilled at enhancing account relationships and client satisfaction. • Deliver Quarter Business Reviews and Semi-Annual Executive Briefings, driving strategic discussions, service improvements and account growth.• Successfully negotiated renewals for 100% of base revenue in 2023 and 2024 and consistently exceed KPIs.

EDUCATION

1986 — 1990

University of Arizona

Bachelor of Arts (B.A.)

SKILLS

Itil V3 CertifiedMicrosoft Office Product Suite, Including Power Point, Excel and WordProject Management ExperienceStrong Interpersonal, Written and Verbal Communications SkillsContinue Service ImprovementIT Service ManagementManaged ServicesItil CertifiedTelecommunicationsProject ManagementUnified CommunicationsEnterprise SoftwareManagementService DeliverySecurityCrmLeadershipMobile DevicesSales OperationsCloud ComputingVoipData CenterMplsCustomer Relationship Management (Crm)Voice Over Ip (Voip)Multiprotocol Label Switching (Mpls)

ABOUT KRISTA SLOCUM

Dynamic and results-driven Customer Success and Account Management professional skilled…

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