Krista Slocum
Client Success Executive at NTT DATA
- Role
- Client Success Executive at NTT DATA
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Krista Slocum
Dynamic and results-driven Customer Success and Account Management professional skilled…
Experience
Client Success Executive
Feb 2022 — Present · Los Angeles, CA, US
Account and P&L management for a portfolio of enterprise clients, generating up to $135M in revenue. • Executive point of contact, skilled at enhancing account relationships and client satisfaction. • Deliver Quarter Business Reviews and Semi-Annual Executive Briefings, driving strategic discussions, service improvements and account growth.• Successfully negotiated renewals for 100% of base revenue in 2023 and 2024 and consistently exceed KPIs.
Education
University of Arizona
Bachelor of Arts (B.A.)
1986 — 1990
Skills
- Itil V3 Certified
- Microsoft Office Product Suite, Including Power Point, Excel and Word
- Project Management Experience
- Strong Interpersonal, Written and Verbal Communications Skills
- Continue Service Improvement
- IT Service Management
- Managed Services
- Itil Certified
- Telecommunications
- Project Management
- Unified Communications
- Enterprise Software
- Management
- Service Delivery
- Security
- Crm
- Leadership
- Mobile Devices
- Sales Operations
- Cloud Computing
- Voip
- Data Center
- Mpls
- Customer Relationship Management (Crm)
- Voice Over Ip (Voip)
- Multiprotocol Label Switching (Mpls)
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