Kris Jackson

About Kris Jackson

My Unique Value Proposition: I drive organizational results by leveraging data and analytics to make decisions, with extensive experience in leadership roles that foster a strong culture of employee engagement with a focus on superior customer experiences. My success is achieved by my ability to build collaborative relationships across department “silos” and create robust strategies that drive growth for the organization. Summary: Dynamic and results-driven executive offering over 20 years of experience in Sales & Operations - using data to drive operational efficiencies, spearheading change initiatives and building “world class” operational teams that achieve and exceed goals. Passionate about creating a culture that promotes a work environment to support “Job of Choice” for team members. Recognized for ability to work across organizations building strong working relationships and bridging gaps in order to reach collective goals in the organization. Demonstrated ability to instill a common vision and develop a dynamic team based on trust and mutual respect.Skills & Competencies: Leadership Development, Mentorship, Strategic Planning & Vision Creation, Change Management, Regulatory Compliance, Process Improvement, Communications & Presentations, Technology Implementation, Certified Diversity Professional,

Experience

1. Vice President, Sales Learning & Development

   Synchrony

   Jul 2023 — Present · US

Education

• University of Illinois Urbana-Champaign

  Bachelors of Science, Psychology

• University of Phoenix

  MBA, Business Administration

• University of Phoenix

  Master of Business Administration - MBA

• University of Illinois Urbana-Champaign

  Bachelor's degree, Industrial and Organizational Psychology

Skills

• Process Improvement
• Management
• Team Building
• Forecasting
• Sales
• Organizational Development
• Executive Management
• Talent Management
• Conflict Resolution
• Enterprise Software
• Operations Management
• Time Management
• Training
• Customer Satisfaction
• Policy
• Customer Service
• Insurance
• Data Analysis
• Public Speaking
• Team Leadership
• Coaching
• Business Analysis
• Leadership
• Call Center
• Talent Acquisition
• Change Management
• Strategic Planning
• Employee Relations
• Recruiting
• Staff Development
• Vendor Management
• Cross-Functional Team Leadership
• Medicare
• Interviews
• Leadership Development
• Managed Care
• Human Resources
• Strategy
• Program Management
• Analysis